Before delivery
Looking for shipping details?
For delivery options, charges and the store's current shipping information, review our shipping policy.
Wild Crop customer care
Follow your Wild Crop order.
Find your order details in your account or use the order link in your confirmation email. When tracking is available, your shipping email includes a link to the carrier.
Three ways to stay up to date
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Open your order email
Find your Wild Crop order confirmation or shipping notification. Select the order or tracking link in that email.
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Check your account
Sign in using the email address used at checkout to view your order history and the order details available for your purchase.
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Follow the carrier link
When a tracking link is available, open it for the carrier's latest shipment updates. Tracking may appear after the carrier has processed the parcel.
Read the shipping policy
Order support
Keep your order number handy.
Include your order number and a short description when contacting us. Please do not send payment card details or account verification codes.
Delivery questions
I cannot find my order email. What should I do?
Check your spam or junk folder and search for Wild Crop. You can also sign in to your customer account with the email address used at checkout. If you still cannot find the order, contact us with your name and checkout email.
My tracking has not updated. What should I do?
A carrier link may not show movement immediately after a label is created. Check the carrier's page again for its latest update. If the information remains unclear, contact us with your order number and tracking details.
Could my order arrive in more than one package?
If your order is split into separate shipments, check each shipping notification and tracking link for its items. Contact us if you need help checking which items have shipped.
Tracking says delivered, but I cannot find my parcel.
Review the carrier's delivery information and check the delivery address, safe places and anyone who may have accepted it. If you still cannot locate the parcel, contact us with your order number so we can review the information with you.
Can I change the delivery address?
Contact us as soon as possible with your order number and the requested change. We will check the order status and explain whether a change is still possible.
